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Manhattan care guide / Use the public resources

Go straight to the record.

For a licence, a medicine concern or a billing dispute, start at the right desk.

Use the public record for the question it can answer. Keep the exact name and any written details from the service beside you. Choose the route that matches the issue.

Check permission to practise.

From the record

New York’s Education Department provides a free name lookup for doctors, nurses, pharmacists and registered pharmacies, as of September 2026.

From the record

Doctor conduct records are kept separately by New York’s Health Department, as of September 2026.

Read how to use those records

Raise a concern about professional care.

From the record

For a doctor, New York’s Health Department accepts written complaints, but not email or fax, as of September 2026.

From the record

Nurse and pharmacy complaints go to New York’s Education Department in writing, as of September 2026.

Report a suspected medicine problem.

From the record

Patients can report suspected medicine problems through the Food and Drug Administration (FDA) MedWatch service, as of September 2026.

Save the product name, label and details of what happened. The reporting page explains what information to provide.

Read an FDA warning letter with its date in mind.

From the record

An FDA warning letter tells a company about suspected rule violations, as of September 2026. You can search FDA’s public warning letters by company name, as of September 2026.

A letter states what FDA believed was wrong when it wrote to the company; it is not a final finding, as of September 2026. Later replies between FDA and the company may show that the issues have changed, as of September 2026.

Use the search filters to find letters with a company response or an FDA closeout letter, which follows up on the concerns.

An empty search result is not proof that a medicine is safe, as of September 2026. A business with no letter may simply never have been reviewed by FDA, as of September 2026.

Get help with a bill or health-plan dispute.

From the record

New York’s Attorney General offers help with health-plan and care billing disputes, as of September 2026.

Keep the bill, the written quote and the plan’s reply together. Use the official page to choose the right complaint route.